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BS PD ISO/TR 9241-810:2020

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BS PD ISO/TR 9241-810:2020 Ergonomics of human-system interaction

standard by BSI Group, 09/16/2020

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This document addresses:

physically embodied RIA systems, such as robots and autonomous vehicles with which users will physically interact;
systems embedded within the physical environment with which users do not consciously interact, but which collect data and/or modify the environment within which people live or work such as smart building and, mood-detection;
intelligent software tools and agents with which users actively interact through some form of user interface;
intelligent software agents which act without active user input to modify or tailor the systems to the user's behaviour, task or some other purpose, including providing context specific content/information, tailoring adverts to a user based on information about them, user interfaces that adapt to the cognitive or physiological state, "ambient intelligence";
the effect on users resulting from the combined interaction of several RIA systems such as conflicting behaviours between the RIA systems under the same circumstances;
the complex system-of-systems and sociotechnical impacts of the use of RIA systems, particularly on society and government.

All current amendments available at time of purchase are included with the purchase of this document.