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AWWA JAW50171

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AWWA JAW50171 Journal AWWA - Water Utilities as Integrated Businesses

Journal Article by American Water Works Association, 11/01/1999

Heller, Miriam;Von Sacken, Eric W.;Gerstberger, Richard L.

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With privatization, managed competition, deregulation of the power industry, and increasing environmental legislation, water utilities must aspire to more than high levels of service and reliability. They must seek competitive levels of service and reliability. To reach this goal, water providers have to balance financial considerations and consumer requirements. They must make optimal use of production processes and support systems, ultimately achieving ecoefficiency, i.e., economically efficient use of resources with other businesses. Information technology (IT) plays a key role in achieving this climate of widespread efficiency by: enabling the integration of computer systems, information, human resources, and natural resources; defining common performance measures; and, optimizing performance. Three existing paradigms - the utility communications architecture, utility business architecture, and industrial ecology - can serve as structured applications for efficient IT planning and deployment at the plant, utility, and regional levels. Includes 16 references, figures.

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Edition: Vol. 91 - No. 11 Published: 11/01/1999 Number of Pages: 12File Size: 1 file , 760 KB