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In June of 1991, faced with deepening drought and increasing wholesale water charges, the Irvine Ranch Water District (IRWD) implemented an aggressive, ascending block rate structure. The process, the philosophy, the impact on customer water use behavior, the agency revenues and customer satisfaction are described in this paper. Includes tables, figures. Product Details
Edition: Vol. - No. Published: 01/01/1999 Number of Pages: 5File Size: 1 file , 220 KB